Terms of Service
Defines account rules and gameplay conditions; works hand-in-hand with this privacy policy to set expectations.
LEGAL REFERENCE
Your privacy is how we build trust
At wayang spin, your personal data and account security sit at the centre of everything we do. This policy outlines exactly what we collect, how we use it...
Data ProtectionEncrypted PaymentsAccount SecurityTransparent Practices
How we handle your information
wayang spin collects and processes your account details, gameplay records, payment history and device information to deliver our services in supported Indonesian regions where local law permits. We use industry-standard encryption and secure servers to protect sensitive data, including payment credentials linked to DANA, OVO, GoPay and QRIS. Your information is never sold to third parties. We retain records only as long
as necessary for legal compliance and service delivery. If you have questions about your data or wish to request deletion, our support team is ready to help within 30 days.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Questions about your privacy
Team online
Email Support
Reach our privacy team at [email protected]. We respond to privacy requests within 48 hours.
Account Settings
Review and update your personal information anytime from your account dashboard. Changes take effect immediately.
Data Requests
Request a copy of your data or ask for account deletion. Submit your request via your account or email support.
TRUST MARKERS
What backs our privacy commitment
SSL Encryption
All data between your device and our servers travels through 256-bit SSL encryption, the same standard used by global banking institutions.
Regular Audits
We conduct independent security audits annually to identify and fix vulnerabilities before they can affect your account.
Payment Compliance
Our DANA, OVO, GoPay and QRIS integrations comply with Indonesian payment authority standards and PCI DSS requirements.
No Third-Party Sales
Your gameplay data, betting history and personal details remain yours. We never monetise your information to advertisers.
Legal Transparency
We comply with local regulations in supported regions and respond to lawful government requests only with proper documentation.
Team Training
Every wayang spin staff member completes quarterly privacy and data-handling training to keep your information secure.
WHY THIS PLATFORM
Consistency across our policies
Cookie Policy
Details how we use cookies to remember your login, track session activity and improve lobby performance.
Payment Terms
Explains deposit and withdrawal rules for DANA, OVO, GoPay and QRIS; your payment data is protected under this privacy framework.
Account Deletion
Outlines what happens to your account data when you request closure; handled in line with this policy's retention rules.
Dispute Resolution
Shows how we use your account records and communication history to investigate and resolve player complaints fairly.
Marketing Communications
Explains how we use your email and phone to send promo updates; you can opt out anytime without losing access.
Mobile App Privacy
Our app collects device ID and location data for crash reports and performance monitoring; all covered by this policy.
AT A GLANCE
What shapes our privacy approach
Your Account, Your Rules
You control what happens to your data. Update your preferences...
Indonesia-Focused Compliance
We've built our privacy framework around Indonesian data protection standards...
Transparent Data Use
Every piece of information we collect—gameplay history, login times, payment...
Real-Time Alerts
Unusual login activity or suspicious payment attempts trigger immediate alerts...
No Tracking Beyond Lobby
We don't follow your behaviour across other websites. Once you...
Peace of Mind at Scale
From your first login through your last withdrawal, every moment...
Common questions about privacy
We collect your name, email, phone number, account verification documents, gameplay and betting history, device identifiers, IP addresses and payment transaction records. This enables account security, fraud prevention, gameplay tracking and compliance with local regulations.
Your DANA, OVO, GoPay and QRIS credentials are encrypted with 256-bit SSL and never stored on our servers in readable form. Payment processing follows PCI DSS standards. We use tokenisation so your actual card or wallet details never pass through our systems.
We do not sell your data. We share information only with payment processors, legal authorities (when required by law) and service providers bound by strict confidentiality agreements. Your gameplay and betting history remain confidential.
We retain account data for as long as your account remains active plus seven years for tax and legal compliance. After account deletion, identifiable personal information is securely purged within 30 days, except where law requires longer retention.
You can request a copy of all data we hold, update or correct your information anytime, opt out of marketing emails, or request full account deletion. Contact [email protected] to exercise these rights; we respond within 30 days.
Yes. Your betting slips, odds watched, markets browsed and wager outcomes are encrypted and visible only to you and our compliance team when required by law. They're never shared with other players or external parties.
We send an immediate alert to your registered email and may temporarily restrict withdrawals as a security measure. You can verify the activity in your account, update your password and contact support to confirm your identity and re-enable access.